Diego Sartori

Head of Products – Digital Guest Journey citizenM hotels

Diego is a seasoned professional in the hospitality, retail, and travel industries, with a particular focus on digital products for the past 8 years. As the Head of Products at citizenM hotels, he plays a pivotal role in the business success of the hotel's digital product portfolio, ranging from check-in to check-out. Diego is deeply committed to enhancing user convenience and fostering human connections through technology.

At Digital Travel Connect, he brings his expertise and passion for innovation to the forefront, contributing to high-level discussions and networking with other industry leaders. His vision and leadership in digital product development are integral to elevating the guest experience at citizenM, demonstrating his dedication to delivering continuous value to all guests.