James Rothwell

James Rothwell

Managing Director of Brand Marketing and MileagePlus United Airlines

Wednesday, March 25 2026

8:55 AM C-Suite United Keynote Presentation: Loyalty as a Lifestyle: How United is Creating Everyday Relevance Through Brand Partnerships

Loyalty doesn’t stop when the trip ends. Learn how United MileagePlus is turning everyday moments into opportunities for connection by building a lifestyle ecosystem through partnerships with brands like Starlink, Spotify, Lyft, Instacart, and Vivid Seats, to embed value into travelers daily lives.

United is evolving loyalty into a continuous value exchange that keeps members engaged Lifestyle partnerships extend brand relevance, deepens brand connection, and opens new revenue streams by embedding the brand into guests’ everyday touchpoints, choices, and behaviors. Get ahead by establishing loyalty into a sustained growth engine that connects before, during, and after the trip.

Discover loyalty insights into:

  • Building loyalty ecosystems that transform lifestyle partnerships into engagement, insight, and incremental revenue.
  • Identifying high-affinity partners that extend brand relevance and elevate the guest experience.
  • Leveraging data collaboration across partners to fuel personalization and competitive differentiation.
  • Translating everyday member interactions into sustained loyalty and measurable business growth.

Check out the incredible speaker line-up to see who will be joining James.

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