Jennifer Rouse

Director of Local Marketing KOA

With over two decades in marketing and hospitality, Jennifer Rouse has a robust knowledge base of local, restaurant and outdoor hospitality. Currently the Director of Marketing for Kampgrounds of America Inc.’s owned and operated campgrounds, Jen excels at experience-driven and customer-focused marketing tactics. She leads a team of passionate local marketers who manage all strategy and integrations for over 50 KOA campgrounds and has been a key player in building brand loyalty and customer satisfaction – with her campground portfolio recently reaching a systemwide 72 Net Promoter Score. When not promoting the outdoors, Jen is living in it. She is an active athlete, competing and completing 2 times in the Transplant Games of America, earning medals in cycling, swimming and triathlon.

Day 2: April 8th, 2025

12:45 PM PRIMARY ROUNDTABLES

Among the Topics: 

 

Table #1 

Creating Stellar content to Wow Travelers and Drive Conversions 

 

Kristina Arrieta 

Executive Director – Social Media 

MGM Resorts International 

 

Table #2 

Creating the Right Work Environment Where Your Team Can Grow and Thrive 

 

Jennifer Rouse 

Director of Local Marketing 

KOA, Kampgrounds of America 

 

Table #3 

Evolving Your Loyalty Program to Meet The Changing Needs Of Your Customer 

 

Dave Van Saun 

VP of CRM and Ancillary 

Great Wolf Resorts 

 

Table #4 

Optimizing the Mobile First Traveler Journey: Strategies for Seamless Digital Experiences 

 

Jenny Hakam 

VP, Digital Products & Commerce 

Marriott Vacations Worldwide 

 

Check out the incredible speaker line-up to see who will be joining Jennifer.

Download The Latest Agenda