April 07 - 09, 2025
Rancho Bernardo Inn, San Diego CA
1.888.482.6012
With over 20 years of experience as a digital leader, Jenny is passionate about building innovative digital products and enhancing how people interact with digital solutions in their everyday lives. Her journey has focused on driving digital adoption, solving complex problems, and understanding customer behaviors.
In her current role as Vice President, Digital Products & eCommerce at Marriott Vacations Worldwide, Jenny manages and delivers a multi-year customer experience and digital technology strategy for Marriott Vacations Worldwide’s multi-brand portfolio, with the focus on web and mobile app products.
She leads cross-functional teams to deliver seamless and engaging digital experiences that meet their diverse customer needs. Her approach blends technical expertise with a deep understanding of user needs to drive impactful digital transformations. She thrives on learning and adapting to new trends, always aiming to create user-centric solutions that drive engagement and satisfaction.
Outside of work, Jenny is a proud mom of three who has a deep love for travel. Exploring new places and cultures with her family brings her joy, gratitude, and inspiration.
Among the Topics:
Table #1
Creating Stellar content to Wow Travelers and Drive Conversions
Kristina Arrieta
Executive Director – Social Media
MGM Resorts International
Table #2
Creating the Right Work Environment Where Your Team Can Grow and Thrive
Jennifer Rouse
Director of Local Marketing
KOA, Kampgrounds of America
Table #3
Evolving Your Loyalty Program to Meet The Changing Needs Of Your Customer
Dave Van Saun
VP of CRM and Ancillary
Great Wolf Resorts
Table #4
Optimizing the Mobile First Traveler Journey: Strategies for Seamless Digital Experiences
Jenny Hakam
VP, Digital Products & Commerce
Marriott Vacations Worldwide
Check out the incredible speaker line-up to see who will be joining Jenny.
Download The Latest Agenda