Digital Travel Connect US 2025

April 07 - 09, 2025

Rancho Bernardo Inn, San Diego CA

1.888.482.6012

Jenny Hakam

Vice President, Digital Products & Commerce Mobile Apps, Web & Digital Experience Marriott Vacations Worldwide

With over 20 years of experience as a digital leader, Jenny is passionate about building innovative digital products and enhancing how people interact with digital solutions in their everyday lives. Her journey has focused on driving digital adoption, solving complex problems, and understanding customer behaviors.

In her current role as Vice President, Digital Products & eCommerce at Marriott Vacations Worldwide, Jenny manages and delivers a multi-year customer experience and digital technology strategy for Marriott Vacations Worldwide’s multi-brand portfolio, with the focus on web and mobile app products.

She leads cross-functional teams to deliver seamless and engaging digital experiences that meet their diverse customer needs. Her approach blends technical expertise with a deep understanding of user needs to drive impactful digital transformations. She thrives on learning and adapting to new trends, always aiming to create user-centric solutions that drive engagement and satisfaction.

Outside of work, Jenny is a proud mom of three who has a deep love for travel. Exploring new places and cultures with her family brings her joy, gratitude, and inspiration.

Day 2: April 8th, 2025

12:45 PM PRIMARY ROUNDTABLES

Among the Topics: 

 

Table #1 

Creating Stellar content to Wow Travelers and Drive Conversions 

 

Kristina Arrieta 

Executive Director – Social Media 

MGM Resorts International 

 

Table #2 

Creating the Right Work Environment Where Your Team Can Grow and Thrive 

 

Jennifer Rouse 

Director of Local Marketing 

KOA, Kampgrounds of America 

 

Table #3 

Evolving Your Loyalty Program to Meet The Changing Needs Of Your Customer 

 

Dave Van Saun 

VP of CRM and Ancillary 

Great Wolf Resorts 

 

Table #4 

Optimizing the Mobile First Traveler Journey: Strategies for Seamless Digital Experiences 

 

Jenny Hakam 

VP, Digital Products & Commerce 

Marriott Vacations Worldwide 

 

Check out the incredible speaker line-up to see who will be joining Jenny.

Download The Latest Agenda