Digital Travel Connect US 2025

April 07 - 09, 2025

Rancho Bernardo Inn, San Diego CA

1.888.482.6012

Keith Zubchevich

CEO Conviva

As CEO and president of Conviva, Keith is transforming how digital businesses across industries understand and act on their customers’ real-world experiences. Under his leadership, the company has redefined big data analytics with its paradigm-shifting Time-State Analytics model and become the global leader in experience-centric operational analytics.

Keith has been driving Conviva’s growth and expansion for over 15 years, most recently serving as chief strategy officer before taking the role of CEO in 2021. His deep industry experience, entrepreneurial spirit, and determination to reshape entrenched analytical models have made Conviva a global force for award-winning standards and first-of-their-kind technology innovations.

Prior to Conviva, Keith held numerous executive roles, building and transforming high-growth companies including as vice president of business development at Riverbed Technology, and director of operations at Cisco. Keith holds a bachelor’s degree in economics from San Diego State University.

Day 2: April 8th, 2025

10:40 AM INNOVATION WORKSHOP: Unlock Growth: Real-Time Performance Analytics to Identify Revenue-Driving Opportunities

Revenue growth in digital travel isn’t about bigger marketing spend—it’s about optimizing product performance to boost conversions. Learn how brands like the NFL, Disney, and QVC use Real-Time Performance Analytics to detect underperforming segments, pinpoint conversion blockers, and take instant action to recover lost revenue.

 Discover how real-time insights help resolve UI glitches, API failures, and payment delays—maximizing revenue without increasing acquisition costs.

  • Optimizing underperforming user segments or cohorts with real time data based on performance
  • Tracking critical flows within customer journeys that matter most and fixing blockers to recover lost revenue
  • Focusing on key growth opportunities with real-time, customer-impacting anomaly-detection alerts

Check out the incredible speaker line-up to see who will be joining Keith.

Download The Latest Agenda