Mark Krebs

Global Vice President, Sales Celebrus

Mark Krebs has more than 20 years of experience developing, launching, and managing start-up ventures, building companies, and taking products to market. As Vice President, Global Sales, at Celebrus, Mark is committed to helping organizations leverage better data to support key business initiatives.

Day 1: April 7th, 2025

3:00 PM INNOVATION WORKSHOP: Better Understand Your Customers: Fill your data gaps to provide the best CX & ROI

Many travel brands seek to enhance customer experience (CX), optimize revenue management (RM), and boost conversions across websites, loyalty channels, and mobile apps. Achieving this requires a stronger approach to understanding and remembering consumers and their preferences—even when they’re not logged in. In this session, you’ll gain insights into:

Overcoming challenges in in personalizing user experiences
Knowing your customers as the bedrock for solid CX and loyalty
Leveraging deeper data insights to better establish buyer personas and optimize RM
Ensuring your CX and RM goals are never hindered by bad data or limited tech

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda