Miguel Oliveira

Miguel Oliveira

Senior Vice President, Global Digital / CRM / Call Center - Inclusive Collection Hyatt Hotels Corporation

Monday, March 23 2026

12:50 PM Keynote Panel: Capturing Demand and Protecting Margin in a Price-Sensitive Travel Market

Economic uncertainty, fluctuating consumer confidence, and new discovery channels are transforming traveler behavior, and predictability is vanishing. To stay ahead, travel brands must build commercial agility: spot new demand signals early, pivot pricing and marketing strategies in real time, and capture bookings directly before competitors or intermediaries.

Explore how leading travel brands are connecting data intelligence, pricing strategy, and marketing execution to anticipate demand, protect margin, and drive direct growth even amid volatility. Hear how commercial leaders are rethinking collaboration between digital, marketing, and revenue teams to make faster, more profitable decisions in an unpredictable market.

You’ll hear how brands are:

  • Reading shifting traveler signals as economic and behavioral trends reshape demand.
  • Aligning marketing, revenue, and distribution to prioritize owned and direct channels.
  • Adapting campaigns, pricing, and partnerships dynamically to protect profitability and capture share.

Check out the incredible speaker line-up to see who will be joining Miguel.

Download The Latest Agenda