Phill Burgess

Phill Burgess

Vice President of Sales and Revenue Management Athena Hospitality Group

Monday, March 23 2026

12:50 PM Keynote Panel: Capturing Demand and Protecting Margin in a Price-Sensitive Travel Market

Economic uncertainty, fluctuating consumer confidence, and new discovery channels are transforming traveler behavior, and predictability is vanishing. To stay ahead, travel brands must build commercial agility: spot new demand signals early, pivot pricing and marketing strategies in real time, and capture bookings directly before competitors or intermediaries.

Explore how leading travel brands are connecting data intelligence, pricing strategy, and marketing execution to anticipate demand, protect margin, and drive direct growth even amid volatility. Hear how commercial leaders are rethinking collaboration between digital, marketing, and revenue teams to make faster, more profitable decisions in an unpredictable market.

You’ll hear how brands are:

  • Reading shifting traveler signals as economic and behavioral trends reshape demand.
  • Aligning marketing, revenue, and distribution to prioritize owned and direct channels.
  • Adapting campaigns, pricing, and partnerships dynamically to protect profitability and capture share.

5:25 PM Innovation Workshop: Leading with Humanity: Driving Team Alignment and Performance in a Tech-Driven World

In a world where technology is rapidly transforming how teams operate, the human side of leadership has never mattered more. The exponential pace of change can create uncertainty, but leaders who develop their connection with their team can turn disruption into cohesion.

Explore how travel leaders can use empathy and behavioral insight to strengthen communication, resolve friction, and bring out the best in every individual they lead. Learn how to build a culture of trust and accountability that encourages open dialogue and fuels innovation across teams. Leaders who foster alignment and shared purpose can turn individual strengths into lasting organizational success.

Uncover what great leaders do differently:

  • Building trust through open communication and honest dialogue that strengthens culture and collaboration.
  • Applying behavioral analysis to adapt leadership approaches, enhance understanding, and bring out the best in diverse teams.
  • Creating unity by aligning purpose, accountability, and trust so that teams transform together.

Check out the incredible speaker line-up to see who will be joining Phill.

Download The Latest Agenda