Angela Vargo

As the demand for personalized customer experiences continues to rise, travel companies are looking for innovative strategies to engage with their audiences more effectively. According to a Gartner poll, 85% of customers expect personalized interactions tailored to their needs and preferences.   

In this session, you’ll uncover proven methodologies designed to boost conversion rates through hyper-personalization, including best practices for leveraging AI.  Among the topics discussed: 

• Crafting optimized customer journeys via personas and behaviors 
• Harnessing best-in-class tools to collect customer data for personalized experiences and emotional connections 
• Organizing your internal teams and technology stack to orchestrate end-to-end personalized journeys 
• Empowering travelers to share relevant information to enhance their travel experience 

Do you still have some of your questions unanswered? Come join us for this panel featuring three experienced travel executives from leading companies who will answer your questions about any topic in this unique ask-me-anything open forum.