As travel has returned to pre-pandemic levels, we at LexisNexis® Risk Solutions have been consulting with many travel organizations such as yours – and we’ve heard a common challenge across them all:
As travel has made its post-pandemic recovery, fraudsters have returned in full force – with fraud rising at alarming rates that are eclipsing the rate of travel growth.
Challenges we are hearing include spikes in chargebacks, account takeover, fraudulent bookings, and loyalty account takeover and program abuse – particularly in digital channels. We also hear that the most challenging aspect is finding a way to combat these increasing risks without disrupting the customer experience of your most loyal customers.
If these challenges sound all too familiar, we can help.
We’ve been helping many of your travel contemporaries find a better way to fight these types of fraud in digital channels with the powerful combination of our crowd-source digital identity intelligence and our vast physical identity data - while also vastly improving the customer experience.
Recently, the Forrester Group identified LexisNexis Risk Solutions as the definitive leader in Digital Fraud Management. Please see this article to see how we fared versus the competition. (https://risk.lexisnexis.com/insights-resources/research/lexisnexis-risk-solutions-named-a-leader-by-forrester-wave)